![]() The shipping carrier is responsible for items damaged during Shipping, which will most often be UPS, FedEx, or USPS. Therefore, please scrutinize all shipments for damaged or missing items before signing for them (if required). It rarely happens, but once in a while, products are damaged during Shipping. Some restrictions may apply Hawaii and Alaska do not qualify for free shipping offers. Once delivered, we cannot reimburse paid freight charges or refund products. If your freight shipment arrives damaged, contact us immediately. You are responsible for inspecting for damage incurred in transit and signing before the driver leaves. DO NOT accept the shipment if there is any damage. Scheduled appointments deliver freight shipments. In addition, you can check the status of your order through the order confirmation email or within your profile page under Track Order. If your order is fulfilled from multiple vendors or locations, you will receive shipment confirmations with tracking for each shipment. Once an order has been shipped, we will send an email and text message on file with the tracking number. If an order is canceled in transit, you are solely responsible for all shipping charges incurred by the Shipping Carrier. Please note not all shipping carriers will accept address intercept changes. You will be charged an Intercept Fee imposed by the shipping carrier. Once the order is shipped, we will do our best to perform an address intercept. If you need to change the shipping address, please get in touch with us at call 1-87. If this occurs, you will be contacted immediately and have the right to modify or cancel your order for a full refund. In addition, there are conditions out of our control (rural areas, fuel surcharge, multiple shipments). Seres reserves the right to notify you of any additional shipping charges. We partner with multiple vendors and locations, which can alter shipping rates. We apologize for any inconvenience and appreciate your understanding. If you have any questions about shipping costs, please don't hesitate to contact us before placing your order. In these cases, we will reach out to you with an updated shipping quote after you place your order. Please note that due to the higher shipping costs and larger dimensions of some of our products, our shipping calculator may not always provide an accurate shipping estimate. We do our best to calculate the exact cost. Shipping rates are calculated during checkout based on the weight, dimensions, and destination of the ordered items. Orders over $10,000 before tax qualify for free shipping!įree Shipping only applies to domestic US (lower 48 states - sorry, Alaska & Hawaii) shipments. This will be automatically applied during checkout. Specific Vendors offer free shipping over a certain amount. Orders placed over the weekend are processed on the next business day.
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